With Earnest Fixflo, tenants can easily report property issues such as leaky taps, broken heaters, or any other maintenance problems.
- The system allows you to submit repair requests anytime, from any device — no downloads or apps required, just a simple way to get things fixed faster.
- For more information about how we manage properties and support tenants, see our property management services.
The Benefits of Using Earnest Fixflo
- Faster reporting process – makes it simple to log issues quickly, so we can start sorting them sooner.
- Helpful guidance – can provide advice for simpler maintenance issues.
- Faster resolution – clear details help us identify the problem correctly and fix it sooner.
- Better service for everyone – tenants get quicker fixes, and property owners receive standardised, clearer reports.
How to Report Property Issues
- Reporting an issue is straightforward—just use the Fixflo portal or use the Maintenance report option under the Contact tab on our website: www.earnest.ie.
- You can also follow the steps in the Earnest Fixflo PDF Guide.
- For any questions, you can always contact the Earnest team.
Step 1: Access the Fixflo Portal
- Go to https://earnest.fixflo.com or use the Maintenance report option under the Contact tab on our website: www.earnest.ie.
Step 2: Provide Details
- Give a clear description of the problem so the Earnest team knows what needs fixing.
Step 3: Submit Your Report
- Hit Confirm, and your report will be sent straight to the Earnest team.
Tips for a Complete Report
To help the Earnest team understand the issue quickly and get it fixed faster, include as much detail as you can when submitting your report:
- Take clear photos or short videos of the problem.
- Describe when the issue started and any patterns you’ve noticed.
- Explain the problem clearly, not just its impact.
Conclusion
Using Earnest Fixflo makes reporting property issues simple, quick, and effective. By submitting detailed reports, you help the Earnest team resolve problems faster, while also receiving helpful guidance for smaller issues. It’s a system designed to improve service for tenants and give property owners confidence that their properties are being managed efficiently.